StartupB2Cmobile

Remoutly — mobile app for finding and booking coworking spaces.

I worked on an MVP mobile application product. Designed the interface for the coworking search and booking scenario. Worked on CJM and User Flow

Role: Product Designer
Team: DesignerEngineer

01 — Context

Remoutly is a mobile app for professionals who need to find and book a workspace in a coworking space. Remote workers waste time searching for coworking: existing services don't show real-time availability, and booking requires calls or lengthy correspondence.

02 — Goals

Business goals

shorten the path from opening the app to booking confirmation

User goals

Find an available workspace nearby without calls or additional searching

Target audience

Freelancers and remote workers
Small startups and teams

03 — Competitors

I analyzed competitors and identified pain points:

— Booking is multi-step everywhere, 5–7 actions to confirmation

— Price and availability are hidden until the last step

— All services are web-only, with no mobile app

04 — Interviews

I interviewed 8 respondents: freelancers, remote workers

User Story

when a remote worker is looking for a place to work outside of home, they want to see all coworking spaces comparable by price, location, and atmosphere, so the search process goes faster
when a remote worker finds one coworking space and keeps going only there, they want to discover new places to try different coworking spaces

05 — Solutions

Hypotheses

Map. If the app user sees available workspaces nearby on a map, they will choose a place faster, but there is also a list view
Filters. If filters are focused on key parameters, it will be easier for the user to compare options
Price. If the user sees the final price and availability, uncertainty will decrease and the likelihood of drop-off will reduce.
If the booking process takes 2–3 steps, the user will complete the booking on the go.

User Flow

Created a User Flow to establish the minimum user path and eliminate unnecessary steps before booking

CJM

CJM helped identify uncertainty points — moments where the user loses confidence and may leave

06 — Design outcome

Prototype

Built a working prototype

Main flow: from entry to confirmation

Registration → main screen with the nearest booking → coworking card with price and availability → booking screen. The entire path is 3 steps, all necessary information is visible before payment.

Map, filters, and booking management

The map shows available spaces nearby. Filters are focused on key parameters — date, time, area. The booking calendar and profile cover post-booking management.

05 — Result

Designed a mobile service scenario for spontaneous coworking booking with a focus on speed

I would like to test the prototype with real users — some navigation decisions need to be validated through live testing, not just through interview hypotheses